Client Development Representative

Reports To: Client Development Manager

Employment Type: Full Time, FSLA Status: Exempt, EEO Category: Sales Workers

The Impact you Will Have:

As a Client Development Representative, you are a critical part of our sales team, providing top-of-funnel new prospects via outbound prospecting and development of inbound lead requests. You are responsible for driving qualified opportunities from well-situated leads and transitioning those opportunities to the sales team for further execution and closing. You are also responsible for maintaining relationships and contact with quality leads to transition them into qualified opportunities in the longer term.

What You’ll Do:

• Prospect new contacts and accounts within a set region by identifying and enrolling leaders in the Talent Development and HR roles of Fortune 1000 companies, government, and education organizations into Executive Briefings.
• Work closely and in alignment with Sales Executives to ensure smooth handoff and a good prospect experience.
• Connect with stakeholders at the appropriate buying level within these accounts.
• Work closely with Sales Executives to assist in opportunity creation, quote generation, and sales support.
• Provide feedback and viewpoint from the customer and sales team to help improve the company’s products and business.
• Advocate for the company’s talent effectiveness platform and our position within the global talent development community.

What You’ll Need:

• 2-4 years of B2B sales experience (inside sales preferred).
• Demonstrated experience of achieving defined sales goals (e.g., quota and other sales KPIs)
• Proven track record of success in a BDS/SDR role
• Experience using various selling technologies – Salesforce a plus.
• Training in product (soft skills) sales preferred, but not required.
• Excellent customer service and time management skills.
• Self-starter and goal oriented.
• The ability and desire to work in a fast-paced and challenging environment.
• Strong work ethic and positive attitude
• Excellent written and verbal communication skills, including phone skills
• Excellent knowledge of Microsoft Office
• Must be able to travel to in-person events at least one to two times per year.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

What You’ll Get:

• Access to some of the richest professional development programs.
• A variety of benefits. Programs include health benefits, life insurance, income protection and retirement savings plan with employer contributions to assist with your health & financial security today and in the years ahead.
• Access to health benefits and wellness programs for employees and families.
• The ability to work in a flexible work environment.
• Professional development support as we want YOU to be successful in your career. Our team will work with you to establish the goals you are trying to achieve in your profession.

The Process:

The first step is to apply to the role. If your experience matches our needs, you will be reached out to by a member of the HR team to set up a call to learn more about you. From there, you can expect to meet with the hiring manager and some other members of the team. We like to connect over the phone, via Zoom and sometimes, in person (when applicable)!

AAP:

Crucial Learning provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Crucial Learning complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Crucial Learning expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Crucial Learning’s employees to perform their job duties may result in discipline up to and including discharge.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Crucial Learning, please contact our Recruitment department at hr@cruciallearning.com.

ADA (American with Disabilities Act) Information

• Work is performed primarily in an office setting
• Operates standard office equipment to include a computer, calculator, copier, fax, telephone