Quality Assurance Engineer

Reports To: Director of Technology, Content Solutions and Quality Assurance

Employment Type: Full Time, FSLA Status: Exempt, EEO Category: Professionals

The Impact you Will Have:

As a Quality Assurance Engineer at Crucial Learning, you will be an active member of our Agile Scrum team. You will be responsible for ensuring the reliability, performance, and security of our learning platforms. You will rely on your experience to increase the depth, complexity, and frequency of testing activities from validating new development to supporting existing functionality. You will develop and implement a comprehensive testing strategy utilizing a combination of manual and automated procedures. Your experience, passion, and strong work ethics will ensure the best possible learning experience to our customers.

What You’ll Do:

• Attend cadenced team Sprint Ceremonies
• Advocate for quality throughout the SDLC from planning to implementation
• Script automated test cases using TypeScript /JavaScript(ES6+) with tools like Cypress or Playwright to support regression efforts
• Plan, develop and execute manual and automated test scenarios for new development and existing functionality
• Actively contribute to planning and refinement meetings including pointing of user stories
• Assist with Internal Helpdesk operations and investigations
• Help plan and execute UAT group testing sessions

What You’ll Need:

• 3-5 years of experience as an individual contributor in software quality assurance.
• Hands-on technical experience with proven troubleshooting skills.
• Must be organized and demonstrate attention to detail.
• Exemplary customer service skills delivered through written, verbal, and video conferencing mediums
• At least three years of experience using Playwright for automated test case creation and execution.
• Experience using Cypress. Familiarity with Gherkin, Cucumber, or any BDD framework a plus.
• Experience with coding web apps in HTML, CSS, and JavaScript ES6/Typescript preferred.
• Proficiency in the use and troubleshooting of web-based applications
• Experience with manual test case design and execution, User Interface testing, Regression, Performance, Load & Stress testing.
• Experience with Agile/Scrum practices and User Stories acceptance criteria.
• Bachelor's Degree in Computer Science or related field
• Must be able to travel to company events at least one time per year.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

What You’ll Get:

• Access to some of the richest professional development programs.
• A variety of benefits. Programs include health benefits, life insurance, income protection and retirement savings plan with employer contributions to assist with your health & financial security today and in the years ahead.
• Access to health benefits and wellness programs for employees and families.
• The ability to work in a flexible work environment.
• Professional development support as we want YOU to be successful in your career. Our team will work with you to establish the goals you are trying to achieve in your profession.

The Process:

The first step is to apply to the role on our job board (Link). If your experience matches our needs, you will be reached out to by a member of the HR team to set up a call to learn more about you. From there, you can expect to meet with the hiring manager and some other members of the team. We like to connect over the phone, via Zoom and sometimes, in person (when applicable)!

AAP:

Crucial Learning provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Crucial Learning complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Crucial Learning expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Crucial Learning’s employees to perform their job duties may result in discipline up to and including discharge.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Crucial Learning, please contact our Recruitment department at hr@cruciallearning.com.

ADA (American with Disabilities Act) Information

• Work is performed primarily in an office setting
• Operates standard office equipment to include a computer, calculator, copier, fax, telephone