Warehouse Assistant/Phone Operator

Reports To: Manager of Fulfillment and Facilities

Employment Type: Part Time, FSLA Status: Non-Exempt, EEO Category: Administrative Support Workers

The Impact you Will Have:

We are seeking a Part-Time Warehouse Assistant/Phone Operator working from 1:00pm-5:00pm Monday through Friday. Qualified applicants will possess excellent organizational skills, the ability to multi-task, be detail oriented, a self-starter, and have an enthusiasm for excellence in their work. The Warehouse Assistant/Phone Operator will assist in order fulfillment and shipping, answer incoming phone calls, welcome on-site visitors, distribute mail, and perform other warehousing and clerical duties as needed.

Please note: This position is on site in our warehouse in Provo, UT.

What You’ll Do:

• Monitors sales order queue, prints and prioritizes sales orders as they are approved.
• Picks, packs, and ships sales orders.
• Assist in warehouse maintenance, organization, and cleanliness.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Receives, sorts, and routes mail.

What You’ll Need:

• 0-3 years of experience
• Must possess a passion for assisting people. This position requires a high-level customer service.
• Skills in Microsoft Office and excellent phone etiquette required.
• Prior experience in warehouse, order picking and shipping is helpful, but not required.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

What You’ll Get:

• Access to some of the richest professional development programs.
• A variety of benefits. Programs include health benefits, life insurance, income protection and retirement savings plan with employer contributions to assist with your health & financial security today and in the years ahead.
• Access to health benefits and wellness programs for employees and families.
• The ability to work in a flexible work environment.
• Professional development support as we want YOU to be successful in your career. Our team will work with you to establish the goals you are trying to achieve in your profession.

The Process:

The first step is to apply to the role. If your experience matches our needs, you will be reached out to by a member of the HR team to set up a call to learn more about you. From there, you can expect to meet with the hiring manager and some other members of the team. We like to connect over the phone, via Zoom and sometimes, in person (when applicable)!

AAP:

Crucial Learning provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Crucial Learning complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Crucial Learning expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Crucial Learning’s employees to perform their job duties may result in discipline up to and including discharge.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Crucial Learning, please contact our Recruitment department at hr@cruciallearning.com.

ADA (American with Disabilities Act) Information

• Work is performed primarily in an office setting
• Operates standard office equipment to include a computer, calculator, copier, fax, telephone

The anticipated base salary range for this position is $15.00– $16.00 an hour with the opportunity to participate in a variable incentive plan. The actual base salary offered will depend on factors such as experience, skills, qualifications, and location.

Crucial Learning is an Equal Opportunity Employer – minorities, females, veterans, and individuals with disabilities are encouraged to apply.